INTEGRATED REPORT 20 20 CIM Financial Services Ltd

TRANSFORMATION THROUGH
TECHNOLOGY

CIM Group
at a glance

GENDER

77%

FEMALE

23%

MALE

AVERAGE AGES

FEMALE

MALE

COUNTERS

102

MERCHANTS

700+

CLIENTS

270,000

2 COUNTRIES OF OPERATION

(MAURITIUS & RODRIGUES AND KENYA)

OUR GUIDING PRINCIPLES

OUR PEOPLE

We nurture our people. We believe that they are our most valuable asset, the cornerstone of our existence and our growth drivers. We believe engagement thrives in an environment filled with energy, trust, challenge, personal growth and fairness.

COLLABORATION

We work as one. We believe in the power of working together as the only way to progress and evolve towards a better future.

INTEGRITY

We do the right thing. We conduct our business with utmost respect for the highest standards of professional behaviour and ethics.

CUSTOMER CENTRICITY

We see the world through our customers’ eyes. We are dedicated to caring for our customers in a highly proactive way and we are committed to improving their lifestyle.

INNOVATION

We are constantly evolving. We anticipate change and shape it to fit our objectives. We are committed to be at the forefront of a fast-moving environment, by always rethinking our products and services to anticipate our customers’ needs.

OUR SERVICES

CONSUMER FINANCE

Cim Finance offers a wide range of credit purchase facilities to individual clients through an extensive network of dedicated counters and a large chain of authorised merchants across Mauritius and Rodrigues.

INSURANCE AGENT

In collaboration with Mauritius Union Assurance Co Ltd, Cim Finance offers credit protection plans for all credit purchases made through us.

LEASING

Cim Finance was a pioneer in the Mauritian leasing industry, with the launch of leasing activities in 1996 to finance vehicles and equipment. Cim Finance offers finance and operating leases to individuals, entrepreneurs, SMEs and large corporates.

CARDS & PAYMENTS

Cim Finance offers acquiring services for Visa, MasterCard and Union Pay and issuing services for Visa and MasterCard. We were the first nonbanking financial institution in Sub- Saharan Africa to be a principal member of Visa and MasterCard.

FACTORING

Cim Finance launched its Factoring business in 2004, offering recourse factoring to its domestic customers; non-recourse factoring in 2006 and international factoring in 2019. Our specialised, professional and dynamic team has more than 10 years of experience in the factoring industry.

Financial
Highlights

NET OPERATING INCOME

TO REACH MUR2,082 bn

GROUP PROFIT AFTER TAX
FROM CONTINUING OPERATIONS

TO REACH MUR191m

DIVIDEND PER SHARE

mur 0

FINAL DIVIDEND FOR FY 2018/2019
PAID IN DECEMBER 2019

EARNINGS PER SHARE

DIVIDEND YIELD

TOTAL ASSETS

TO REACH MUR15,908 m

NET ASSET VALUE PER SHARE

mur 0

RETURN ON EQUITY

SHARE PRICE

mur 0

AS AT 30 SEPTEMBER 2020

Chairperson’s
Message

“I am honoured to present my first message to you as Chairperson of CIM Financial Services Ltd (‘Cim’) following my appointment in July 2020.”

AISHA TIMOL – G.O.S.K

Independent Director and Chairperson

Group
Review

Despite the challenging conditions, Cim Group has had a solid financial year. Group net operating income increased by 15% from MUR1.8 bn in financial year (FY) 2019 to MUR2.1 bn in FY 2020. However, Group profit after tax decreased by 50% from MUR382.7 m to MUR190.8 m over the same period mainly due to an increase in provisioning charges.

Mark van Beuningen

Executive Director and Group CEO