INTEGRATED REPORT 20 20 CIM Financial Services Ltd

TRANSFORMATION THROUGH
TECHNOLOGY

CIM Group
at a glance

GENDER
77%
FEMALE
23%
MALE
AVERAGE AGES
34
FEMALE
38
MALE
COUNTERS
102
MERCHANTS
700+
CLIENTS
270,000
2 COUNTRIES OF OPERATION
(MAURITIUS & RODRIGUES AND KENYA)
OUR GUIDING PRINCIPLES
OUR PEOPLE
We nurture our people. We believe that they are our most valuable asset, the cornerstone of our existence and our growth drivers. We believe engagement thrives in an environment filled with energy, trust, challenge, personal growth and fairness.
COLLABORATION
We work as one. We believe in the power of working together as the only way to progress and evolve towards a better future.
INTEGRITY
We do the right thing. We conduct our business with utmost respect for the highest standards of professional behaviour and ethics.
CUSTOMER CENTRICITY
We see the world through our customers’ eyes. We are dedicated to caring for our customers in a highly proactive way and we are committed to improving their lifestyle.
INNOVATION
We are constantly evolving. We anticipate change and shape it to fit our objectives. We are committed to be at the forefront of a fast-moving environment, by always rethinking our products and services to anticipate our customers’ needs.
OUR SERVICES
CONSUMER FINANCE
Cim Finance offers a wide range of credit purchase facilities to individual clients through an extensive network of dedicated counters and a large chain of authorised merchants across Mauritius and Rodrigues.
INSURANCE AGENT
In collaboration with Mauritius Union Assurance Co Ltd, Cim Finance offers credit protection plans for all credit purchases made through us.
LEASING
Cim Finance was a pioneer in the Mauritian leasing industry, with the launch of leasing activities in 1996 to finance vehicles and equipment. Cim Finance offers finance and operating leases to individuals, entrepreneurs, SMEs and large corporates.
CARDS & PAYMENTS
Cim Finance offers acquiring services for Visa, MasterCard and Union Pay and issuing services for Visa and MasterCard. We were the first nonbanking financial institution in Sub- Saharan Africa to be a principal member of Visa and MasterCard.
FACTORING
Cim Finance launched its Factoring business in 2004, offering recourse factoring to its domestic customers; non-recourse factoring in 2006 and international factoring in 2019. Our specialised, professional and dynamic team has more than 10 years of experience in the factoring industry.

Financial
Highlights

NET OPERATING INCOME
0%
TO REACH MUR2,082 bn
GROUP PROFIT AFTER TAX
FROM CONTINUING OPERATIONS
0%
TO REACH MUR191m
DIVIDEND PER SHARE
mur 0
FINAL DIVIDEND FOR FY 2018/2019
PAID IN DECEMBER 2019
EARNINGS PER SHARE
0
DIVIDEND YIELD
0%
TOTAL ASSETS
0%
TO REACH MUR15,908 m
NET ASSET VALUE PER SHARE
mur 0
RETURN ON EQUITY
0%
SHARE PRICE
mur 0
AS AT 30 SEPTEMBER 2020
Chairperson’s
Message

“I am honoured to present my first message to you as Chairperson of CIM Financial Services Ltd (‘Cim’) following my appointment in July 2020.”

AISHA TIMOL – G.O.S.K

Independent Director and Chairperson

Group
Review

Despite the challenging conditions, Cim Group has had a solid financial year. Group net operating income increased by 15% from MUR1.8 bn in financial year (FY) 2019 to MUR2.1 bn in FY 2020. However, Group profit after tax decreased by 50% from MUR382.7 m to MUR190.8 m over the same period mainly due to an increase in provisioning charges.

Mark van Beuningen

Executive Director and Group CEO

Directors’
Profiles

AISHA TIMOL – G.O.S.K
INDEPENDENT DIRECTOR AND CHAIRPERSON
MARK VAN BEUNINGEN
EXECUTIVE DIRECTOR AND GROUP CEO
LOUIS AMÉDÉE DARGA
INDEPENDENT DIRECTOR
FAREED JAUNBOCUS
INDEPENDENT DIRECTOR
DAVID SOMEN
INDEPENDENT DIRECTOR
DENIS MOTET
INDEPENDENT DIRECTOR
MATTHEW TAYLOR
NON-EXECUTIVE DIRECTOR
PHILIP TAYLOR
NON-EXECUTIVE DIRECTOR
COLIN TAYLOR
NON-EXECUTIVE DIRECTOR
TIM TAYLOR
NON-EXECUTIVE DIRECTOR
Directors’ Profiles view all
Senior Executive Team view all
Management Team view all

Corporate
Social Responsibility

55%
ENGAGEMENT
1 Cité Coeur Immaculé de Marie
(Cité CIM - construction of houses)
2 Food donations Cité CIM
20%
education
1 École Renganaden Seeneevassen at Cassis
2 Noyau Cité La Cure (Teen Hope)
25%
environment
1 Mauritius Wildlife Foundation
2 Friends of the Environment –
Western Cemetery in Cassis
3 Mission Verte