Annual Report 2019

3. RELATIONS WITH SHAREHOLDERS AND OTHER STAKEHOLDERS The shareholding structure of CFSL as at 30 September 2019 is as follows: 100% 53% The Company 100% Others Cim Holdings Ltd (CHL) Elgin Ltd (Elgin) 47% To the best of the knowledge of the Company and of its directors, they are not aware of the existence of a shareholders’ agreement affecting the governance of the Company by the Board for the year under review. The share ownership analysis per holding percentage and categories of shareholders as at 30 September 2019 is as follows: 1 - 50,000 50,001 - 250,000 250,001 - 500,000 Over 500,000 3.8% 86.6% 3.7% 5.9% Individuals Assurance & Insurance Pension & Provident Investment & Trust Other Corporate Bodies 14.4% 60.9% 9.8% 5.9% 9.0% Communication with shareholders and stakeholders has been mainly through the Annual Report, Investors’ Briefings, the published unaudited results, the Annual Meeting of Shareholders, dividends declarations, press communiqués and the website. The Group interacts with its internal stakeholders, namely its employees, via Workplace, a collaborative platform run by Facebook where employees can communicate via groups to chat with colleagues, which offers the social network’s features in a corporate environment. The external stakeholders of the Group, namely its customers, suppliers, shareholders and the Government/Regulators and the public, are reached via social media platforms such as Facebook and LinkedIn as well as via advertisements. As and when required, focus groups are held with clients to assess their expectations from the Group. Regular channels of communication are also maintained with the regulators and the Government. In addition, shareholders are invited annually to the Annual Meeting of Shareholders to approve the financial statements and vote on the re-appointment/appointment of directors and external auditors. The next Annual Meeting of Shareholders (AMS) of the Company is scheduled in February 2020 and shareholders will receive the notice of the AMS at least 21 days prior to the meeting in accordance with the law. The Annual Report and the notice of the Annual Meeting are published in full on the Company’s website. CIM FINANCIAL SERVICES LTD / ANNUAL REPORT 2019 Corporate Governance Report 42

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