Integrated Report 2020

INTEGRATED REPORT 2020 CIM FINANCIAL SERVICES LTD 3. RELATIONS WITH SHAREHOLDERS AND OTHER STAKEHOLDERS The shareholding structure of CFSL as at 30 September 2020 is as follows: There is no shareholder’s agreement which could affect the governance of the Company. The share ownership analysis per holding percentage and categories of shareholders as at 30 September 2020 is as follows: Communication with shareholders and stakeholders has been mainly through the Annual Report, Investors’ Briefings, the published unaudited results, the Annual Meeting of Shareholders (AMS), dividends declarations, press communiqués and the website. The Group interacts with its internal stakeholders namely its employees via Workplace, a collaborative platform run by Facebook where employees can communicate via groups to chat with colleagues, which offers the social network’s features in a corporate environment. The external stakeholders of the Group namely its customers, suppliers, shareholders and the public are reached via social media platforms such as Facebook and LinkedIn as well as via advertisements. Throughout the lockdown, the Group has ensured that a clear communication was provided to its customers and stakeholders on a regular basis. As and when required, focus groups are held with clients to assess their expectations from the Group. Regular channels of communication are also maintained with the regulators and the Government. In addition, shareholders are invited annually to the Annual Meeting of Shareholders to approve the financial statements and vote on the re-appointment/appointment of directors and external auditors. The AMS for the year 2020 was held in July 2020 instead of March 2020 as initially scheduled due to the lockdown imposed by the Government following the COVID-19 pandemic. The next Annual Meeting of Shareholders of the Company is scheduled in February 2021 and shareholders will receive the notice of the AMS at least 21 days prior to the meeting in accordance with the law. The annual report, which also includes the notice of annual meeting, is published in full on the Company’s website. Shareholders also have the option to request a soft copy of the Annual Report. Elgin Ltd (Elgin) Cim Holdings Ltd (CHL) Others The Company 100% 100% 53% 47% 3.7% 13% 5.5% 10% 7% 11% 3% 87.7% 1-50,000 50 001-250,000 250,001-500,000 Over 500,000 60% Other Corporate Bodies Individuals Insurance & Assurance Pension & Provident Investment & Trust No. of shares Ownership by size of shareholding Ownership by category of shareholding 53