27 I N T E G R A T E D R E P O R T 2 0 2 1 D I R E C T O R S ’ P R O F I L E S James Mooneeapillay installs and maintains electrical and plumbing systems for companies and individuals. He started his small business, Rapid System Ltd, ten years ago. As the name suggests, James promises efficient and quick service. This year, James found a way to take his business to the next level: he obtained a Cim Business Card. “When a customer has a problem, I need to immediately rush to the quincaillerie to buy the necessary equipment. Time is of the essence, especially if the issue is slowing a company’s operations. However, a lot of these stores do not accept cheques, which was a major setback for me,” he says. The entrepreneur is grateful to have discovered the advantages of this Cim Finance credit card. “My advisor at Cim is well acquainted with my business since he was the one who helped me finance the purchase of my vehicle. We were discussing ways to improve my operations when he recommended this credit card to me. The card has been incredibly useful, because it works everywhere. I can also better manage my cash flow because I can repay my credit at the end of the month after my customers have paid me.” James says there is another reason he has found Cim Finance to be a helpful partner: both companies share the belief that quick service delivery is an essential factor for customer satisfaction! Improved efficiency Mr. James Mooneeapillay, Entrepreneur I N T E G R A T E D R E P O R T 2 0 2 1
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