CFSL Integrated Report 2021

64 C I M F I N A N C I A L S E R V I C E S L T D Risk Management Report (continued) R I S K M A N A G E M E N T 4 5 Our stress-testing results To assess Cim Finance’s resilience against macroeconomic shocks, hypothetical scenarios were identified. Some of the scenarios include: the recovery of the economy in the second semester of 2021 with the reopening of borders to international travel would boost the confidence of households and businesses; a delay in economic recovery notwithstanding ongoing COVID-19 support measures; the deterioration of the COVID-19 situation in the country and adverse repercussions on the economy, impacting a major segment of our credit portfolio. Stress test results reveal that Cim Finance has adequate capital and liquidity buffers to deal with the protracted repercussions of the pandemic. Enhancing fraud identification and monitoring capabilities Fraud monitoring is key for sound business operations. We are currently enhancing our transaction-monitoring framework to enable the timely identification of red flags and fraudulent patterns of behaviour. For instance, we periodically review the fraud rules in our Cards line of business and tighten them as and when required in conjunction with the Card Association requirements. We carry out fraud monitoring on an ongoing basis, and even more so with the unpredictable economic downturn. Our Fraud Management policy, Whistleblowing policy and Disciplinary policy have all been reviewed to ensure they remain effective and relevant. Within the next year, our fraud reduction efforts will include enhancing our fraud monitoring and response capabilities, complemented with a comprehensive data warehouse, analytical tools and robotisation techniques.

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