Roger Li Head of Consumer Finance Roger joined the Group in 1989 and now leads the Consumer Finance sector at CFSL. With over 35 years of expertise spanning Finance, Operations, Collections and Recovery, Leasing, Factoring, Money Lending, Credit Cards, and Hire Purchase, Roger brings a wealth of knowledge and a proven track record of achievements. His dynamic leadership style and in-depth industry expertise inspire his team to exceed departmental and corporate targets while promoting a vibrant, collaborative work culture. Roger plays a pivotal role in driving Cim Finance’s growth through a strategic expansion of new outlets across Mauritius and Rodrigues, while also optimising the potential of existing locations. His approach further extends to broadening the company’s range of product offerings, enhancing customer satisfaction and diversifying revenue streams. Focused on creating a seamless customer experience, he leverages digital innovation to strengthen both customer engagement and Cim Finance’s financial performance. His deep understanding of the retail market has been instrumental in forging resilient partnerships with merchants and customers, built on trust, respect, and open communication, fuelling sustained sales growth. Roger holds a Diploma in Management Accounting (CIMA Dip MA). Anne Sophie Lan Hew Wah Head of Operations Anne Sophie has been appointed as Head of Operations in January 2024. Before assuming this role, she was a Senior Manager, where she was responsible for leading the shared service management and delivery unit which provides professional services for internal operations and customer request processing. With over 10 years of experience in the leasing and credit operations services sectors, Anne Sophie has honed her skills in overseeing critical operational functions as Operations Manager at Mauritian Eagle Leasing Co. Ltd, and Leasing Officer and Senior Credit Analyst at La Prudence Leasing Finance Co. Ltd. Anne Sophie holds a Master’s Degree in Management & Finance and a Bachelor in Business Management from the University of Montpellier Business School, France, as well as an Advanced Diploma in Management, with specialisation in Finance and Accounting from the “Institut Universitaire de Technologie” of Montpellier, France. 41 Introduction Group Overview Leadership Strategy & Performance Risk Management Corporate Governance Statutory Disclosures Financial
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