Strategic Plan Our Strategic Plan Cim Finance’s strategy is anchored in a clear long-term vision, while remaining adaptable to shifts in the economic, market, labour, consumer, and digital landscapes. While these dynamic forces present challenges, we view them as opportunities to continuously innovate and strengthen our capabilities, agility and quick decision-making. This approach has directed our focus toward three key strategic areas – built on a foundation of good governance and regulatory compliance – that enable us to address both immediate challenges and long-term trends, positioning us for continued, responsible growth. GOOD GOVERNANCE AND REGULATORY COMPLIANCE Drive Business Growth and Scale Improve Operational Excellence Empower our Workforce • New products • New markets • Cross selling • Streamline and optimise processes. • Prioritise investments in key technological solutions, and ensure the successful implementation of ongoing technology projects. • Enhance data analytics capabilities. • Making our employees feel valued, motivated and invested in the organisation’s success. 46
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