CFSL Annual Report 2024

Leasing Performance Highlights Growth was supported by operational improvements from a system introduced in 2022 that has delivered measurable productivity gains, allowing for increased efficiency. • The renewed green bond drove substantial growth in green leases, financing hybrid and electric vehicles, as well as photovoltaic (PV) systems for solar energy. Special schemes with attractive interest rates for green leases drove a significant uptick in contracts. • Strengthened in-house presence at key dealerships, including Toyota Mauritius, CFAO Mobility, and Bamyris Motors, providing comprehensive support and a one-stop service for customers, including motor insurance. On-the-spot customer service and insurance solutions contributed to higher leasing contract volumes. Joint marketing initiatives with dealerships also bolstered visibility and customer engagement. • Expanded leasing options to include second-hand and reconditioned vehicles, providing comprehensive support for registration and National Land Transport Authority (NLTA) procedures. • Continued refining leasing processes, including introducing a business credit rule engine for faster approvals. 2025 Priorities • Pursue digital initiatives to enable a more seamless leasing experience for customers with instant approval. Effective change management will also be a focus to support employees during the transition. • Further streamline leasing processes to reduce turnaround times and introduce instant approval mechanism. • Continue refining the Green Lease product to expand its scope. We aim to build on the momentum of green financing initiatives by focusing on eco-friendly leasing products and strengthening partnerships with car dealerships and suppliers of equipment & machinery, including photovoltaic systems. Product Portfolio • Vehicle leasing • Equipment leasing GREEN VEHICLES DEPLOYED 376 49 Introduction Group Overview Leadership Strategy & Performance Risk Management Corporate Governance Statutory Disclosures Financial

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