CFSL Annual Report 2024

Human Capital Report Cim Finance’s purpose is to serve people, a commitment which begins with how we care for our own people. Our employees are the backbone of our organisation, applying their skills, knowledge and motivation to carry out our daily activities and deliver exceptional service to our customers. This is why we make it our mission to place their needs and expectations at the centre of our employee value proposition, nurturing a workplace environment that supports their growth and helps them thrive. Of our workforce was required to do mandatory trainings 70% Employees trained through the Cim Capability Academy 106 Embarked on the ACE graduate programme 12 Graduates 4.26 4.10 4.24 Overall Gallup Q12 Database (50th Percentile) Finance and Insurance Sector (50th Percentile) Cim 2024 Engagement Index Total training hours 3,948 Promotions were awarded to women 76% 53 Introduction Group Overview Leadership Strategy & Performance Risk Management Corporate Governance Statutory Disclosures Financial

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