Human Capital Report (continued) The evolution of the role of Human Capital at Cim Finance The strategic role of Human Resources at Cim Finance has transformed significantly over the years, shaped by shifting employee expectations and a competitive talent landscape. Collaboration, belonging, and a caring approach have always been central to our culture – principles that have consistently served us well. However, the pandemic accelerated certain trends, highlighting a greater need for flexibility and digital literacy, and a stronger focus on purpose and wellbeing. Adding to these challenges is a growing talent shortage, particularly acute in the financial services sector, making robust retention and engagement strategies crucial for attracting and retaining talent. Guided by four strategic pillars, our human resource strategy provides a clear roadmap to align employee aspirations with organisational goals and compliance requirements, ensuring our workforce thrives while driving Cim Finance forward. Engagement Learning and Development Safety & Holistic wellbeing Contribution to SDGs Diversity, Equity & Inclusion 54
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