Credit Approval Process The Group’s credit approval processes are designed to balance appropriate authority levels with timely and responsible decisionmaking. For consumer finance clients, the Group uses a robust credit decisioning tool powered by Experian-developed application and behavioural scorecards. These scorecards assign credit scores to clients and enable the approval of credit applications, within specified thresholds, for eligible borrowers seeking credit finance and personal loans. The scorecard approach is based on a combination of factors, including the client’s historical experience with Cim Finance, and updated information provided by the client. Regular reviews ensure that the predictive variables remain aligned with the current credit quality and are within risk/return expectations. Applications that do not meet these scorecard decisioning requirements may be referred to an independent credit underwriting team for manual assessment. Credit approvals are granted at various organisational levels, based on the authority delegated by the Board of Directors. These levels are determined by the customer’s credit exposure and associated risk. • System requirements are met, generating approval. • Manually assesses and approves credit applications referred by the system. • Tiered individual authorities’ study and approve applications. • Reviews and considerations for approval of credit exposures not within the power of the Credit Underwriting Department. Automated System Approval Credit Underwriting Department Credit Committee Risk Management Report (continued) 88
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