CFSL - Annual report 2018

• Integrate Risk and Control Self-Assessment (RCSA) programs into operational risk initiatives which will generate an enterprise view of the firm’s operational risk profile. • Training and awareness sessions to enhance the risk culture and empower the First line of defence to play their role as part of a full-fledged ERM framework. • Enterprise wide Policies and Processes review exercise. 7. HUMAN RESOURCES The HR practices of the Group follow those adopted by Cim Finance Ltd, as described on pages 34 to 36. 8. PROFILES OF SENIOR EXECUTIVE TEAM The profiles of the Senior Executive Team can be found on page 17. 9. OTHER MATTERS 9.1. Organisational review, external environment, business model, key performance indicators and outlook Please refer to the Chairman’s message, the Group CEO’s review and the business reviews for the above information. 9.2. Related party transactions Please refer to page 132 of the Annual Report. 9.3. Management agreements The Group has management contracts with Lochiel Property Management Ltd for the management of the Group’s immovable properties. 9.4. Donations The Company did not make any political donations during the year in review. 9.5. Corporate social responsibility (CSR) and environmental issues Cim CSR Fund Ltd was set up on 12 April 2016 under the laws of Mauritius pursuant to the Companies Act 2001. Cim CSR Fund Ltd receives annual statutory contributions from all entities within the Group for the purposes of corporate social responsibility (“CSR”). The Group’s CSR activities which reflect its commitment to creating sustainable value for the social, environmental and economic well-being of society are set out on pages 37 to 40. Tioumitra Maharahaje For Cim Administrators Ltd Company Secretary 26 December 2018 33 CIM FINANCIAL SERVICES LTD ANNUAL REPORT 2018

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