Annual Report 2019

Our services Our values Factoring Leasing Credit Financing Cards & payments Insurance Agent OUR PEOPLE We nurture our people. We believe that our people are our most valuable asset, the cornerstone of our existence and our growth drivers. We believe engagement thrives in an environment filled with energy, trust, challenge, personal growth and fairness. COLLABORATION We work as one. We believe in the power of working together as the only way to progress and evolve towards a better future . INTEGRITY We do the right thing. We conduct our business with utmost respect for the highest standards of professional behaviour and ethics. INNOVATION We are constantly evolving. We anticipate change and shape it to fit our objectives. We are committed tobeat the forefront of a fastmoving environment, by always rethinking our products and services to anticipate our customers’ needs. CUSTOMER CENTRICITY We see the world through our customers’ eyes. We are dedicated to caring for our customers in a highly proactive way and we are committed to improving their lifestyle. At the core of our philosophy, Cim Finance has a mission to uplift lives and build better futures for our customers. CIM FINANCIAL SERVICES LTD / ANNUAL REPORT 2019 5