CFSL Integrated Report 2022

CIM FINANCE. INTEGRATED REPORT 2022 | 93 Pacing up our customer onboarding process in a faster, more secure, and less tedious manner requiring no travel for our customers - such is the goal of our Video Know Your Customer initiative. The Video KYC project was one of the most challenging and innovative projects I have worked on this year as a Customer Service Assistant. I am certain that it will prove to be a hassle-free norm in the future, long after the pandemic is over. Meet Yashna

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