CFSL Integrated Report 2022

| CIM FINANCE. INTEGRATED REPORT 2022 36 Capital Report Human At CimFinance, theHuman Capital function is a vital enabler of our strategy and key to our long-termsuccess. We continue to shape and evolve our People agenda alongside growing our numbers. Following two years of uncertainty, lockdowns, economic stress and social distancing, our prime focus this year was to recreate the links between our team members in a fun and engaging environment. The new post-pandemic realities have drastically altered the talent landscape and shifted employee expectations. To address these new trends, we have placed renewed emphasis on talent development and accelerated our learning offerings in a way that empowers our employees to take control of their upskilling and career mobility journey. Our Moment of Recognition programme was designed to celebrate, appreciate and recognise our team members for their positivework behaviours, successes andaccomplishments. It aims to transformthewaywe recognise our people by placing recognition at the heart of our culture and celebrating the moments that matter. We believe that rewarding our people for their hardwork drives engagement andmotivation, leading to improved business outcomes. CIMMOMENT OF RECOGNITION PROGRAMME Talent retention is the heart of any People strategy. Like every other business, we have experienced a turnover rate which is higher than the natural trend observed over the past few years. Our internal Talent Marketplace fosters internal mobility by reallocating resources to different roles and offering them a clear path for growth and development. This has led to the emergence of meta skills – foundational skills that serve as a catalyst for learning and building newskills faster – that have paved theway to cross-functional roles and provided our employees with opportunities for upward and lateral career paths. Our learning philosophy promotes the continuous development of skills. Our Aspire Career Development programme has delivered a diverse talent bench and skilled pool of employees, ready to embrace newcareer opportunities. Alongside this, we have also reviewed our Accelerated Graduate programme and redoubled our efforts to onboard new strategic partnerships to develop young graduates and talents. TALENT OUTLOOK

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